The types of personal data we collect will differ, depending on our relationship with you.
For further details about the types of personal data we collect, and why we collect it, please see below:
| Data Category | Example Data Types | Legal Basis | Processing Purpose |
|---|---|---|---|
| Identifying Information | Full name, contact number, email address, image | Processing is necessary for the performance of a contract with you or for acting to conclude the contract
Processing is necessary to protect a public interest |
To provide you with our Services and to manage our business relationship To market, promote, and drive engagement with our Services To ensure the safety of staff and members of the public visiting our premises |
| Contact information for individuals within your organization and/or your subcontractors, agents and/or representatives |
Full name, email address, designations or titles, and telephone number | Processing is necessary for the performance of a contract with you or for acting to conclude the contract
Processing is necessary to initiate or defend any rights or legal claims |
To communicate with you about our Services, and to manage our business relationship |
| Business payment and billing information | Business credit card and banking details | Processing is necessary for the performance of a contract with you or for taking action to conclude the contract | To process transactions and payments. To comply with tax laws and regulations. To detect, prevent or manage alleged or actual fraud, bribery, corruption |
| IT Information | Information required to provide access to client IT systems and networks such as IP addresses, log files, internet browsing history, login information, software/hardware inventories | Processing is necessary for the performance of a contract with you or for taking action to conclude the contract | To provide you with our Services |
| Communications | Any communications received through our web form or email | Processing is necessary for the performance of a contract with you or for acting to conclude the contract | To provide you with our Services, and to improve the quality of our services |
| Financial Information | Where you are a user using our app or web portal. We may collect and process the information that you provide to us for your wealth management including but not limited to: your bank account details, stock holding or shareholding details, cash reserve details, crypto asset details, property holding details, luxury asset details, pension account details, liability details, commodity details, spending and spend planning goal details. | Processing is necessary for the performance of a contract with you or for acting to conclude the contract | To provide you with our Services, and to improve the quality of our services |
All personal data that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal data. Failing to provide us with the required personal data may result in us not being able to provide the required services or otherwise performing in terms of our agreement.
We collect personal data that you provide us when using Myne app or web portal or when you contact us to express an interest in obtaining information about us, or our Services.
We also collect cookies when you visit our website. For more information about how we collect and use cookies, please see the Cookie Statement.
We share your personal data only with whom it is necessary to do so. This may include employees, other group companies, contractors, consultants, and service providers who require the data to assist us to establish or manage your relationship with us, including third-party service providers that provide products or services to us or on our behalf, and partners that collaborate with us to provide services to you. Our third-party service providers include our technology providers, as well as our professional advisers (including, accountants, and legal professionals).
When we share personal data with these parties, we take reasonable steps to ensure that they have security measures and technologies in place to protect your personal data. We typically require that they use or disclose that personal data only as instructed by us and in a manner consistent with this Privacy Statement. We also enter into contracts with these parties to ensure they respect your personal data’s confidentiality and have the appropriate data security measures in place.
We may disclose personal data about you when, in our opinion, such disclosure is necessary to prevent fraud or to comply with any statute, law, rule, or regulation of any government authority or any order of any court of competent jurisdiction.
We may also share or transfer your personal data in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
We may transfer, process, or store your personal data outside of your country of residence, to wherever our service providers operate, to provide you with the Services. Whenever we transfer personal data internationally, we take all necessary steps to protect it and to ensure the transfer complies with applicable laws.
We do not knowingly collect sensitive personal data, or personal data from children under 18 years of age. By using our Services, you represent that you are at least 18.
If we learn that the personal data of a minor has been collected, we will take reasonable steps to promptly delete such data from our records. If you become aware of any data we may have collected from a minor, please contact us using the contact information below.
We are committed to protecting the security of your personal data. We use a variety of security measures to help keep any personal data we process safe from unauthorized access, use, or disclosure.
Unfortunately, despite our safeguards and efforts to secure your personal data, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your data. However, we deploy adequate measures to ensure that chances of such adverse events are minimal or almost none.
We will only keep your personal data for as long as is reasonably necessary to fulfil the purposes outlined above or where permitted or required by applicable law (such as tax, accounting, or other legal requirements).
You may have the right to access, transfer, rectify, erase, restrict, and object to the processing of your personal data. Should you wish to exercise these rights, please get in touch with us by writing to us in any one of the following methods:
– Via email on [email protected]
– Via using [this DSR web form]
– Via doing a post mail to the address:
Myne Tech Ltd.
Unit 02, Level 07, Dubai Gate Village – DIFC
Dubai, United Arab Emirates PO: XXXXX
You have the right to request access to the personal data that we hold about you. You may have the right to receive your personal data in a structured, machine-readable format where that data is necessary for the performance of an obligation imposed on us and where it is processed by automated means. You also have the right to have your data transferred to another organization where this is technically feasible.
You have the right to request that we rectify any inaccurate personal data concerning you or complete any incomplete personal data without delay. You also have the right to request that your personal data be erased in one of the following situations:
● Where the data is no longer required for the purpose for which it was collected or processed;
● Where the processing is based on your consent, and you withdraw that consent;
● If you object to processing and we have no legitimate basis for continuing to process the data; or
● Where we have violated an applicable law, and the law necessitates erasure.
You will not have the right to request the erasure of your personal data in the following circumstances:
● If the claim affects any investigations or the claiming or defending of rights and legal actions
● If the claim conflicts with other laws applicable to us such as tax reporting laws;
● Any other case required by the relevant data protection authority.
Upon your request to erase your personal data, we will deactivate or delete your personal data from our active databases. However, we may retain some information where necessary to comply with our legal obligations or to prevent fraud.
You have the right to request that we restrict processing in one of the following circumstances:
● Where you contest the accuracy of your personal data. Processing will be restricted for a limited time to enable us to verify its accuracy;
● Where you object to processing that is contrary to the stated purpose;
● Where we are processing your personal data in contravention of applicable law.
Despite the request for restriction, we may continue to process your personal data in one of the following circumstances:
● We may limit processing to the storage of your personal data;
● We may continue to process your personal data to initiate or defend a legal claim;
● We may continue to process your personal data where it is necessary to protect the rights of others or to protect the public interest.
We will notify you if any restriction is subsequently lifted.
You may object to the processing of your personal data and have us stop processing in one of the following events:
● If your personal data is used for direct marketing purposes
● If your personal data is used for statistical survey purposes
● If processing violates applicable law.
You have the right not to be the subject of a decision based solely on automated processing, including profiling, which has legal effects on you or seriously affects you. However, you will not be entitled to object to automated decision-making in the following circumstances:
● If the automated processing is provided for in the terms of a contract with you;
● If the automated processing is necessary under other applicable laws within the UAE; or
● If you have given your prior consent.
Where you are entitled to object to automated decision-making, we will include a human intervention element in the review of automated processing decisions if you so request.
You also have the right to complain to the data protection authority in your jurisdiction of residence if you believe we have unlawfully processed your personal data. In DIFC the Data Protection Authority can be contacted below:
Dubai International Financial Centre Authority
Level 14, The Gate Building
+971 4 362 2222
[email protected]
If at any time you feel we have unfair, misleading, or inappropriate, or have any other concerns about our data processing, please raise this with us in the first instance.
If you have any other queries or concerns about how we process your personal data, you can contact us in any one of the following methods:
– Via email on [email protected]
– Via doing a post mail to the address:
Myne Tech Ltd.
Unit 02, Level 07, Dubai Gate Village – DIFC
Dubai, United Arab Emirates PO: XXXXX
Myne may change this Privacy Statement from time to time and without notice. If we make significant changes in the way we treat your Personal Data, or to this Privacy Statement , we will endeavour to provide you notice through the App or Website Services or by some other means, such as email. Your continued use of our Services after such notice constitutes your understanding of the changes. We encourage you to periodically review this Privacy Statement on our website www.joinmyne.com for the latest information on our privacy practices.
24 December 2024